PLATO Complaints & 8D is used for the processing of customer complaints. In addition, it serves as a solution for the sustainable elimination of problems and thus increases the competitiveness of the company as well as customer satisfaction.
Use Complaints & 8D to improve your processes, products or services. The integration of the PLATO methodology into the product/system structure offers ideal conditions for systematically implementing and documenting complaints-relevant processes.
With PLATO e1ns, quality methods are networked so that hidden causes of complaints are discovered with help by the FMEA and findings on product / process improvements are included in requirement and specification analyses.
PLATO Complaints & 8D supports the quality management system requirements of VDA, ISO 9001, IATF 16949, HACCP, ISO 13485, ISO 14971 and will be extended or adapted individually if required.
2:01 min
09:33 min
03:20 min
02:23 min
03:30 min
02:12 min
01:30 min
10:58 min
Creating FMEAs: Worldwide, easy and team-based.
Change management with DRBFM: Success by method.
Checking and controlling production processes.
Functional Safety (ISO 26262) and FMEDA.
Quality assurance measurements during production.
Ensure Consistency of Special Characteristics.
Process flows for the detection of causes for possible malfunctions.
Maik Teschner about the use of the PLATO Risk Management software SCIO™ at Nexperia Germany GmbH.
Holger Handelmann about the use of PLATO Risk Management Software SCIO™ at Lumileds Germany GmbH.
Jochen Bauhaus about the reasons for using the FMEA software from PLATO at Johann Borgers GmbH.
Gerhard Seifert about the reasons for using PLATO FMEA software at Tenneco GmbH.
Jürgen Heinzelmann about the use and the advantages of the template management system from PLATO.
Gary Baker, PhD, about the reasons for using the PLATO software at Johnson Matthey.
You can call us directly. One of our representatives will be happy to help!
If you have a question or would like to outline your requirements in more detail, please fill out the form below.
We promise to review your submission and provide a response immediately.
